Privacy Policy

In accordance with the EU GDPR and UK GDPR · Last updated: 2026

⚠️ Complete the controller details in […] with your registered company information before going live.

1. Data controller

[Legal company name], [Address, Germany]. Email: hello@pixeloom.co.uk. We (“Pixeloom”, “we”) are the controller for the processing of your personal data described here.

2. What data we collect

Contact / enquiry form: the name, email address and message you submit.
Emails you send us: your email address and the contents of your message.
Server & security logs: technical data such as IP address, browser and access times, processed by our hosting provider to deliver and secure the site.

3. Purposes and legal bases

To respond to your enquiry and provide our services — Art. 6(1)(b) GDPR (steps prior to a contract) and Art. 6(1)(f) (legitimate interest in answering you).
To operate, secure and improve the website — Art. 6(1)(f) GDPR (legitimate interest).
Non-essential cookies (if any) — only with your consent, Art. 6(1)(a) GDPR.

4. Cookies

We use only essential cookies required for the site to function. Any non-essential/analytics cookies are set only after you give consent via our cookie banner, and you can withdraw consent at any time.

5. Hosting & processors

This website is hosted on Cloudflare Pages (Cloudflare, Inc.), which processes technical data (e.g. IP addresses) on our behalf to serve and protect the site, including via its global network. We conclude data-processing agreements with our processors and rely on appropriate safeguards (e.g. EU Standard Contractual Clauses) where data is transferred outside the EEA.

6. Data retention

We keep enquiry data only as long as needed to handle your request and any resulting contract, plus any statutory retention periods. Server logs are kept for a short period for security.

7. Your rights

You have the right to: access your data; rectification; erasure; restriction of processing; data portability; and to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw it at any time. To exercise your rights, contact hello@pixeloom.co.uk.

8. Right to complain

You may lodge a complaint with a supervisory authority — in Germany, your competent state data protection authority ([e.g. the authority of your federal state]); in the UK, the Information Commissioner's Office (ICO).

9. Changes

We may update this policy to reflect changes in our processing or the law. The current version is always available on this page.