Terms of Service

Last updated: 2026

⚠️ Complete company details in […] before going live. These terms are a template and not a substitute for advice from a qualified lawyer.

1. Who we are

These terms govern website design and related services provided by [Legal company name] (“Pixeloom”, “we”), [Address, Germany], hello@pixeloom.co.uk.

2. Services

We design and build one-page and small business websites according to the package you choose. A quote or order confirmation sets out the specific scope, price and timeframe for your project.

3. Pricing & payment

Prices are fixed per package as shown on our website (from €499), unless otherwise agreed in writing.
Payment terms and schedule are set out in your order/quote. Work may begin after acceptance of the quote.
All prices are exclusive of applicable VAT unless stated otherwise.

4. Your responsibilities

To deliver on time we need your input — business details, text, images, logins and timely feedback. Delays in providing these may extend delivery timeframes. You confirm you have the rights to any content you provide.

5. Delivery & revisions

Indicative delivery is 3–5 working days from receipt of your brief and required materials. Each package includes a reasonable number of revision rounds as described in the quote.

6. Ownership & intellectual property

On full payment, ownership of the final delivered website is transferred to you and it is published on your domain. Third-party assets (fonts, stock imagery, plugins) remain subject to their own licences. Pixeloom may reference the completed project in its portfolio unless you request otherwise.

7. Hosting & support

Hosting and ongoing support are optional add-ons and, where taken, are billed separately as agreed.

8. Cancellation & refunds

You may cancel before design work begins for a full refund of any advance payment. Once work has started, fees for work already carried out are non-refundable. Statutory consumer withdrawal rights, where applicable, remain unaffected.

9. Liability

We provide our services with reasonable skill and care. To the extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited by law (e.g. for intent or gross negligence, or personal injury).

10. Governing law

These terms are governed by the laws of Germany, without prejudice to mandatory consumer protection rules of your country of residence within the EU/UK.

11. Contact

Questions about these terms: hello@pixeloom.co.uk.